Customer service skills

  • May 8, 2019
    9:30 am - 5:00 pm

The workshop is highly interactive, with plenty of group discussion and opportunities to reflect on how to apply learning back into the workplace.

LEARNING OBJECTIVES:

By the end of the course delegates will be able to;

  • Appreciate and state why Customer Service is important
  • Increase the quality of their Customer Service by;

– Focusing on their awareness skills

– Making the customer feel valued and welcome

– Finding out and meeting customer needs and wants

Tickets are also available through Eventbrite

Venue:  

Venue Phone: 7944097165

Venue Website:

Address:
Scotia House, 5 Dickson Street, Dunfermline, KY12 7SL

Details Price Qty
Ticket includes light lunch, tea & coffeeshow details + £90.00 (GBP)  


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